Customer Privacy Notice

Personal data is any information about a living individual which allows them to be identified from that data. The processing of personal data is governed by legislation which applies in the United Kingdom including the General Data Protection Regulation (“GDPR”) and other relevant legislation such as the Human Rights Act.

This Privacy Notice is provided to you by Melksham Town Council which is the data controller for your data.

When you email an enquiry, your personal information such as name, address, email address, phone number and other relevant information is processed and stored so that it is possible to contact you and respond to your correspondence. Your personal information is not and will not be shared with any third parties unless consented by yourself to do so.

The Council’s Right to Process Information 

We need the data held primarily to allow us to manage the contract for services you have entered with us or where we need to comply with a legal obligation.

Information Security

Melksham Town Council cares to ensure the security of personal data. We make sure that your information is protected from unauthorised access, loss, manipulation, falsification, destruction or unauthorised disclosure. This is done through appropriate technical measures and relevant policies.

Your Rights 

Access to Information

You have the right to request access to the information we have on you. You can do this by contacting Melksham Assembly Hall.

Information Correction

If you believe that the information we have about you is incorrect, you may contact us so that we can update it and keep your data accurate. To request the correction of data held about you, please contact Melksham Assembly Hall.

Information Deletion

If you feel that we should no longer be using your personal data or that we are unlawfully using your personal data, you can request that we erase the personal data we hold. Following receipt of your request we will confirm whether the personal data has been deleted or the reason why this cannot be done (for example, because we need it to comply with a legal obligation).

Right to Object

You have the right to request that we stop processing your personal data or ask us to restrict processing. Following receipt of your request we will let you know whether we are able to comply or if we have a legal obligation to continue to process your data.

To Sum Up

In accordance with the law, we only collect a limited amount of information about you that is necessary to manage the contract for services we have entered into with you or where we need to comply with a legal obligation.  We do not use profiling, we do not sell or pass your data to third parties unless consented to do so. We do not use your data for purposes other than those specified. We make sure your data is stored securely. We delete all information deemed to be no longer necessary. We constantly review our Privacy Policies to keep them up to date in protecting your data.